Terms
Website terms
These terms apply to use of the Remove Friction website. They do not replace the commercial terms agreed for a consulting or implementation engagement.
Informational purpose
Website content describes Remove Friction's approach, examples of work and indicative service models. It is not a binding proposal, guarantee or professional advice for a specific organisation.
Pricing and scope
Prices shown as “from” are indicative starting points. Final scope, fees, responsibilities and delivery conditions are defined in the proposal or contract for each engagement.
Case studies
Some case studies are anonymised to respect confidentiality. Results describe specific engagements and should not be interpreted as a guarantee that another organisation will achieve the same outcome.
Intellectual property
Unless otherwise stated, website copy, diagrams, brand elements and original materials may not be reproduced commercially without permission.
External services
Links to third-party websites or tools are provided for convenience. Their availability, content and privacy practices are controlled by those third parties.
Contact
Questions about these terms can be sent to hello@removefriction.net.